Legal Stuff

Smoking is not permitted in our vans.

As required by the state of California, Blue Heron Custom Tours and Travel is fully insured, and licensed by the Public Utilities Commission (TCP 16309-S).

Destinations and routes of custom tours are subject to change or cancellation due to road closures or adverse traffic, weather, equipment, or other conditions.

Blue Heron Custom Tours and Travel is not responsible for delays due to accidents, breakdowns, or adverse traffic and weather conditions. Fees will not be increased due to any such delays.

Blue Heron Custom Tours and Travel is not responsible for loss, theft, or damage to personal property.

Blue Heron Custom Tours and Travel, when providing a tour for a group larger than six persons or a custom vacation, acts only as an agent for the various independent suppliers that provide hotel accommodations, meals, transportation, sightseeing activities, and other services connected with the custom vacation. Such services are subject to the terms and conditions of those suppliers. Blue Heron Custom Tours and Travel and its employees, representatives, and agents accept no liability whatsoever for any injury, damage, loss, accident, delay, or any other incident that may be caused by the negligence, defect, default of any company or person in performing these services during, after, or before a custom vacation.

Responsibility is not accepted by Blue Heron Custom Tours and Travel for losses, injury, damages, or expenses of any kind due to sickness, weather, strikes, hostilities, wars, terrorist acts, acts of nature, local laws, or other such causes. All services and accommodations are subject to the laws and regulations of the state and/or country in which they are provided. Blue Heron Custom Tours and Travel is not responsible for any baggage or personal effects of any individual participating in the tours or vacations arranged by us. Individual travelers are responsible for purchasing a travel insurance policy, if desired, that will cover some of the expenses associated with the loss of luggage or personal effects.

To arrange your private,
custom tour, please call
Toll-free: 866-326-4237
Local: 415-337-1874

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